The first African Financial Industry Barometer, developed by Deloitte in partnership with the Africa CEO Forum, reveals how, in the exceptional context of the Covid-19 pandemic, financial institutions operating in Africa are undertaking a transformation of their business model, governance and risk management capabilities. The survey reveals that the top three priorities for financial institutions over the next 12 months are digitisation, being the top priority for a large majority of respondents, with 56% having started a digitisation programme and 31% of respondents set to start one within the next 12 months.
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