Multinational air transport information technology (IT) provider SITA’s ‘Air Transport IT Insights 2021’ report states that 84% of airlines and 81% of airports expect to spend the same or more on technology this year, particularly on automation of passenger processing. Despite IT budgets having been largely flat in 2021, airport and airlines executives are betting on technology to support their recovery from Covid-19, with spending on digitalisation and sustainability as key priorities to 2024.
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