A new report has revealed how the Covid-19 pandemic served as a launchpad for digital innovation, with an increased uptake in e-commerce from online retail and click-and-collect to video streaming. The inaugural edition of the BCX Digital Innovation Report 2022, which outlines current trends and the status of digital innovation in South Africa at both a micro and macro level, shows that South Africa significantly increased its adoption of digital technologies over the past 18 months.
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